Branch App Privacy Policy

App: GMB EMAS Last updated: 14 June 2026

GMB EMAS Branch ("we", "us", "our") provides this app to give members access to branch news, team information, Q&A content, and a way to get help from the branch. This policy explains what information the app collects and how it is used.

Information We Collect

1. Information you provide ("Get Help" form)

If you choose to submit a "Get Help" enquiry, we collect:

  • Full name
  • Email address
  • Workplace
  • Membership number (optional)
  • Telephone number (optional)
  • Job role (optional)
  • Requested representative (optional)
  • The details of your enquiry

When you submit this form, we also automatically include your device model, operating system, and IP address to help our support team respond to you.

This information is sent securely to the GMB EMAS Branch support system (em1.gmbportal.org.uk) and is used solely to respond to your enquiry.

2. Push notification data

If you enable push notifications, the app generates a device token (via Apple/Google push services) and securely registers it with our server so we can send you branch news and updates. We store:

  • Push notification token
  • Device name, model, and operating system version
  • App version

This data is stored on our server and on your device (in the device's secure storage / Keychain) and is used only to deliver notifications to your device. You can disable notifications at any time in your device Settings.

3. App content

News articles, team/representative information, and Q&A content are retrieved from GMB EMAS websites (gmbemas.org and em1.gmbportal.org.uk). Viewing this content does not send any personal information about you.

Information We Do Not Collect

  • We do not require account registration or login.
  • We do not collect or store payment information.
  • We do not use the app to track your location.
  • We do not sell or share your information with third parties for marketing purposes.

Third-Party Services

  • Firebase Cloud Messaging (Google): used to deliver push notifications to your device.
  • GMB EMAS Branch support systems (em1.gmbportal.org.uk): receives "Get Help" enquiries and push notification registrations.
  • gmbemas.org: provides news content displayed in the app.

Data Retention

Information submitted via the "Get Help" form is retained by GMB EMAS Branch for as long as needed to handle your enquiry and for record-keeping purposes. Push notification tokens are retained until you uninstall the app or disable notifications, after which they are removed from our server.

Your Rights

You can request access to, correction of, or deletion of your personal data by contacting us using the details below. You may also withdraw consent for push notifications at any time via your device settings.

Children's Privacy

This app is intended for GMB EMAS Branch members and is not directed at children. We do not knowingly collect information from children.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected by an updated "Last updated" date at the top of this page.

Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact GMB EMAS Branch via the "Get Help" section of the app, or visit gmbemas.org.